Processing Times
Orders are typically processed within 3-5 business days after payment is received. Please note that processing times may vary during peak periods, such as holidays or sales events.

Shipping Locations
We currently ship to addresses within the United States only. At this time, we do not offer international shipping.

Shipping Methods and Delivery Times
We offer standard shipping through reliable carriers to ensure your order arrives safely and promptly. Delivery times may vary depending on your location but generally range between 3-7 business days after your order is processed.

Shipping Costs
Shipping costs are calculated at checkout based on the weight of your order and the delivery location. Any applicable shipping promotions or discounts will be reflected at checkout.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your shipment’s progress.

Lost, Stolen, or Delayed Packages
We are not responsible for lost, stolen, or delayed packages once they are in the carrier’s possession. However, if you encounter an issue, please contact us, and we will do our best to assist you in resolving the matter.

Incorrect Shipping Information
Please ensure that your shipping address is entered correctly at checkout. We cannot be held responsible for orders shipped to incorrect or incomplete addresses. If you notice an error in your address, please contact us immediately to make corrections before your order is shipped.

Contact Us
If you have any questions or concerns about shipping, feel free to reach out to us at info@tridakbotanics.com.