How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email to monitor your delivery.
What is your return policy?
We take product quality seriously and want you to be completely satisfied. If you received a damaged item, please contact us immediately for assistance. For sanitary reasons, we are unable to accept returns.
How long does it take to receive my order?
Because our products are made fresh, please allow 3-5 business for processing.
Do you ship internationally?
At this time, we only ship within the United States and do not offer international shipping.
Can I mix and match your products with other haircare brands?
Yes, our products work well alongside other haircare products, but for best results, we recommend using the TriDak Botanics line together.
Are your products free from sulfates and parabens?
Absolutely! All TriDak Botanics products are sulfate-free, paraben-free, phthalate-free, petrolatum free, paraben-free, mineral oil-free and silicone free.
Can your products be used on all hair types?
Yes, our products are designed to be effective and gentle for all hair types, including curly, straight, wavy, and textured hair.
Are your products tested on animals?
No, our products are cruelty-free.
Can I mix and match your products with other haircare brands?
Yes, our products work well alongside other haircare products, but for best results, we recommend using the TriDak Botanics line together.
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